How to Use Coze Shortcuts for Creating Buttons and Telegram Commands

Why should your users have to type long messages all the time when they can use shortcut buttons or Telegram commands to get responses from your chatbot?

Implementing this feature makes the user experience (UX) easier. In this article, you will learn how to use Coze shortcuts to create these shortcuts and commands.

What is a Shortcut?

A Coze shortcut is a feature that improves user efficiency by allowing quick and precise question input. They also serve as a navigation tool, guiding users on how to effectively interact with the agent. Learn more on shortcuts here.

Setting Shortcut button

1. Go to your chatbot develop workspace

2. Click on Shortcut

3. Enter your Button details

   Button Name: The name of the button

   Shortcut name: The command name to invoke the shortcut. This is the same name you will add to your telegram bot to execute the message that corresponds to the command.

   Description: Short description of the command.

   Component: This is used for user options. This is used for selecting choices based on specific needs.

   Query content: The content to be sent when the user clicks the shortcut button.

4. Click on Confirm

   You will see the button in your chatbot. To add more shortcuts to the chatbot, repeat the same process

5. Click on Publish to sync the added shortcuts

Setting Up the Telegram Commands

1. Go to Bot father

2. Input /setcommands

3. Select the bot you want to add the commands to

4. Enter the list of commands(the shortcut name you earlier created)

   In this format

   security_news - Get the latest security news

5. Upon successful addition, you will see the list of commands in your bot.

   To check, Click on Menu

Check out the live demo below 👇

https://youtu.be/DeXrKvXb2aw?embedable=true

Bonus

You can also use this shortcut for users to make choices e.g. You want users to get regular news feeds in specific language and specific language.

Follow the same process and add the components option

1. Enter the component name

2. Enter the component description

3. Enter Component types such as Text, Upload (for media), and Selector(to choose options)

   In the case of Selector, enter various options like this:

   For upload, select supported file formats

Learn More on Coze and other Chatbots built on Coze