Building a tech product or SaaS sounds exciting. For many, building stuff with cool tech is already quite fun. Add to it the fact that you can start making good money with it and now it becomes even more exciting!
Itâs one of many ways to create leverage on the internet and have a new income stream.
However, in the real world, things arenât as easy as they look. And the road to success, with a software product, is long and filled with pitfalls and landmines.
There are no ways to guarantee success in this area, but there are several that will guarantee the failure of your product.
If you want to know what those are so you can avoid them, read on.
Content Overview
- Mistake 1: Not validating the problem before building the solution.
- Mistake 2: Not investing in marketing or customer acquisition.
- Mistake 3: Not having a proper pricing strategy.
- Mistake 4: Lacking enough differentiation from competitors.
- Mistake 5: Not building a community or network around the product.
Mistake 1: Not validating the problem before building the solution
This is by far the most common mistake of all. And weâve all been guilty of this one way or the other.
Itâs too easy to get excited with ideas and think âOh, this is brilliant. Iâm going to make so much $$$ with this idea!â
And then, you spend months on end coming up with something that doesnât solve any real problem - no one wants it, and no one pays for it.
Iâll take it one step further. The concepts of âidea validationâ and âproduct-market fitâ are super popular in Startuplandia. But, theyâre quite backward.
They end up being the main pitfall or roadblock in the way for most indie builders, founders, and creators out there.
Itâs far better, and more useful, to focus on one problem and then come up with ways to solve it. And this works when those problems come from the specific audience that you want to serve.
Once you have identified the audience and the specific problems that align with your knowledge, skills, and interests... thatâs a different story.
Youâre no longer creating products and then going out and trying to convince people to use them. Youâre now in the âsolving problemsâ stage instead.
You can only stay in business once you have built something thatâs valuable, solves a specific problem (or problems) and you have people that are using it/paying for it.
Anything else is just a cool hobby to have.
Mistake 2: Not investing in marketing or customer acquisition
When I say âinvestingâ I not only mean the monetary aspect. It also involves time and effort.
Itâs much more fun to work on the product and build new features than to do any sort of marketing.
Marketing and the like is boring and somehow feels âickyâ. But it is a vital part of the success of every project.
And even though this seems like common advice, youâd be surprised at how uncommon it is.
Marketing is another way of saying, âgetting your product in public and having people know what it is aboutâ.
You can have the most groundbreaking product, built the best way possible and it will flop if it has little to no customers.
And you can see someone else having a mediocre product with one or two features thatâs selling like gangbusters because it has different channels where people find out about it daily.
The common adage âif you build it, they will comeâ couldnât be much further from the truth.
Especially nowadays when thereâs too much out there and not enough time to see it all.
You need to have one main way of doing marketing and getting potential customers to check out and use your product.
Otherwise, youâll be putting a lot of time and effort into something thatâs not going to get discovered by itself.
Mistake 3: Not having a proper pricing strategy
This is a crucial mistake because sales are the lifeblood of any product. And if you donât have a proper pricing strategy in place, you can fall into one of two scenarios:
a) An underpriced product with many customers that demand more than theyâre paying plus being a general pain in the butt.
Or,
 b) An overpriced product that can be very useful and high-quality but with little to no customers.
Both of those are not good scenarios to be in.
Proper pricing is both an art and a science. Thereâs a whole psychology behind it and depending on the price, people can perceive it as high or low value.
In the first stages you donât need to overcomplicate it. You can follow some guidelines to get you started and then tweak the pricing along the way with feedback from customers.
The most common approach is to set a monthly recurring price for your SaaS that is between $10 and $30 dollars.
If itâs lower than $10 it would look âcheapâ and not very valuable. On the other hand, if itâs higher than $40, itâll look expensive and would deter many âwould beâ customers.
Thatâs why itâs important to have a pricing strategy that is not âset and doneâ but instead takes into account factors like:
- The problem it solves.
- The perceived value of the product.
- The market it is in.
- The price of the competitors.
- If itâs better recurring or a one-time charge.
With a good pricing strategy in place, youâll be able to provide value to the customers and be able to keep supporting the product for the foreseeable future.
Mistake 4: Lacking enough differentiation from competitors
This mistake is particularly common when thereâs a new technology or a new trend in vogue (For instance, AI right now).
When there is a big opportunity, many people jump to capitalize on it without thinking about the other players in the space.
The result is several âclonesâ of a product with very little difference in the features offered. The only real difference becomes which one is more popular and is getting the most traction.
But, it is not enough to have more buzz than others, for a product to be successful.
One of the best ways to overcome this mistake and differentiate from others is to pick a particular niche and a specific problem to solve while ignoring other alternatives.
Instead of trying to be a âcan do it allâ type of product.
With this type of approach, you have a clearer roadmap of how to improve and grow the product.
And itâs easier to convey the productâs value to potential customers. Others can see what the product excels at and if it will work for them or not.
Also, carving a space in the market does wonders for the productâs positioning and the word-of-mouth marketing it will enjoy.
Itâs easier for people to know that if they want to solve âXâ problem, they should go to product âYâ that does it best. Instead of wasting time with other alternatives.
Mistake 5: Not building a community or network around the product
This mistake is a very underrated one. But Iâve seen it time and time again to be a defining aspect of the success of a product. More so now than before.
At first, it doesnât sound like a big deal. Like if itâs just one of those ânice to havesâ but not something to pay much attention to. But youâd be foolish to ignore it completely.
If there were anything close to a âsuccess hackâ, this would be it.
Creating a community around the product, especially in the early stages, is a smart marketing move for several reasons:
- You get closer to your target audience and can see/hear their pain points & wishes.
- You donât need to create elaborate user avatars, just ask the audience.
- You can iterate and improve the product based on user feedback.
- You can incentivize them to do most of the marketing for you and have a group of ambassadors.
- You can test your assumptions in a âreal lifeâ scenario and even pivot entirely if necessary.
- And many more.
(Bonus points if you build and improve the product âin publicâ while involving potential customers.)
Thereâs also the opportunity to create further products and services based on the needs of the audience you have built.
If you want to know more about this âaudience-firstâ approach, check out the work of
Conclusion
So, whether youâre an aspiring builder, an experienced founder, or a serial indie-hacker, itâs important that you are aware of these five common mistakes and that you avoid them whenever you can.
There are, of course, other mistakes one can make in this building journey.
But by avoiding the previously mentioned ones, you have a much better chance of building a successful product that will solve peopleâs needs and stand the test of time.
Armed with this knowledge, not only can you be better prepared for the ongoing journey but you can also help out your indie friends with their respective projects so they can also avoid costly trial and error.
Do you know, or have you seen any other important mistakes? Please let me know in the comments below!
Thanks for reading so far. Consider
The lead image for this article was generated by HackerNoon's AI Image Generator via the prompt "A split image with one half showing a builder working on their project, and the other half showing a struggling one."