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7 Ways to Fix When Your Email Has Stopped Working on an Android Phoneby@manmohansingh
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2,360 reads

7 Ways to Fix When Your Email Has Stopped Working on an Android Phone

by Manmohan SinghJune 7th, 2023
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Gmail is the default Android email app. So, whenever this app crashes or deals with bugs, android users face problems in receiving emails. Follow these simple steps and get rid of email app errors on Android. You can turn on email sync manually if it is in your Gmail or any other app.
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Are you missing your important emails? Tried a lot of fixes but still facing trouble managing the email app on your Android phone? Don't worry, Have a look at the causes that are affecting your email app.


To fix any error, you need to study its cause. Most of the time internet connection restricts the email app, but there are Other reasons you should know why you don't get your emails. Let's check out some possible reasons for not receiving emails on time.


  • No internet or wifi connection
  • Bad network or low-speed data
  • Android Software update
  • Email app update
  • No valid data plan
  • Storage issues


How to Fix When Your Email Stops Working on an Android Phone

  1. Check the internet connection of your Android device
  2. Restart or reboot your Android Phone
  3. Update your email app
  4. Check email sync settings
  5. Check Android sync settings
  6. Manage device storage
  7. Reset your email account

What happens when Android Email is not Working?


We all know that Gmail is the default Android email app. So, whenever this app crashes or deals with bugs, android users face problems in receiving emails. You might observe the below errors when Gmail stops working and won't sync your emails:


  • You can't send mail
  • You can't open your email app
  • You can't read your email
  • Your email app will get slow
  • You might observe the "Account not synced" error


How to Fix Email on Android?


Follow these simple steps and get rid of email app errors. However, these steps vary from phone to phone or app to app, but they will provide you with the exact solution to fixing this error.

1. Check the internet connection of your Android device


Check whether your Android phone has a proper internet connection or not. You can verify this by checking the internet bar on your phone. Also, if you use broadband instead of a mobile network, stay within the range of your broadband signal.


To check,

Swipe down from the top of your screen > quick settings menu will appear > ensure your internet is enabled > look at the signal bar at the top right-hand side.


If you use broadband,

Swipe down from the top of your screen > quick settings menu will appear > ensure your wifi is connected > check the range or strength of your wifi signal.

2. Restart or Reboot your Android device.


Restarting an Android phone is the most common solution to fix bugs and errors. When you restart or reboot any phone, its cache and malware get clear, and the phone experiences a boost which helps it to reload or reopen any app.


To do this,

Long press the power button > Reboot or Restart option will appear on the screen > Tap to reboot or restart.



3. Update your email app.


Make sure to use the latest version of your email app. Whether it is Gmail or any other app, if you still need to get its up-to-date version, you might experience various bugs and errors. You can update your email app in the Play Store.


To update your email app,

Go to Playstore > Search the email app you use > Update icon will appear if you are not using the latest version > Tap to update.


4. Check email sync settings


You can turn on email sync manually if it is off in your Gmail or any other email app. Sometimes, it gets off automatically and restricts emails. So, always remember to turn it on to sync your emails whenever you face an issue. Just Tap on the auto-sync icon to turn it on.


To do this,

Open the Gmail app > Auto-sync icon will appear in front of you > Tap to turn on auto-sync if it is off.


5. Check Android sync settings.


Like Gmail sync, you have another built-in sync setting in your Android phone that restricts emails and messages. If your Gmail auto-sync is on and you still don't receive emails, then you need to turn on the Android auto-sync. You can easily find this setting in your account & sync section.


To do this,

Go to the settings > Accounts & sync > There you will find the sync icon > Tap it to turn on auto-sync.


6. Manage device storage.


You will only receive emails and messages if your device storage is full. You require at least 2 to 3 GB of free space in your Android Phone for apps like Gmail or messaging to work smoothly.


7. Reset your email account.


Resetting an email account is the most effective method to fix email bugs and errors. This method is applied when none of the above methods work. When you reset an account, its bugs and errors get removed automatically. Later, you can again sign in to the same email account by inserting the same email id and password.


How do I delete or remove a Gmail account on Android?


To remove or delete a Gmail account:

Go to settings > Accounts & sync > Google > select Gmail account you want to remove > tap on three dots or more option > tap on Remove Account.


These methods can fix your email app, and you can start receiving emails. If you still face issues after applying these methods, kindly contact your email support care or your Android phone's authorized service center.


Screenshots Source: Xiaomi Redmi Note 8 Pro